Return/Exchange Policy

Returns & Refunds Policy  
Curated with Care. Final with Confidence.

At TimeWillTell, each piece is crafted with intention and produced in limited quantities to preserve its distinct character. To uphold the integrity of our collections, we maintain the following policy:

All Sales Are Final  
All purchases are final sale and not eligible for return or refund. This allows us to maintain fair pricing, minimize waste, and honor the exclusivity of our designs.

Damaged or Defective Products  
If your item arrives damaged or defective:
- Contact us within 3 business days of receiving your order.
- Email us at sales@timewilltellwatches.com with your order number and clear photos of the issue.

We’ll promptly review your case and provide a resolution, which may include a replacement or store credit.

Need Help Before You Buy?  
For size guidance, style suggestions, or general questions, contact us anytime.  
Email: sales@timewilltellwatches.com

 

Exchanges:
Exchanges within 30 days for a different color, style, or dial. There is a $15.00 exchange charge for U.S. customers to cover the cost of shipping and handling of replacement items in an exchange. Shipping for international customers will vary by country. Customers will be billed before the shipping process. You may process your exchange by CLICKING HERE                                                                                                                                                            Email us at sales@timewilltellwatches.com with your order number and the new color or size desired. Mail your watch back to us at:                                                                      TimeWillTell, PO Box 2182, North Canton, Ohio 44720, and we’ll take care of the rest.