If your watch defect is covered by our one-year limited warranty, please email us at sales@twtwatches.com. If it is not covered by warranty, please initiate a repair here.

TimeWillTell offers a limited warranty on defects in materials and workmanship for a period of one year after the original purchase of any TimeWillTell product from an authorized TimeWillTell dealer. If the colors of your watch do not match your original order or if your watch arrives damaged in any way, we will repair or replace it on us. Contact us at sales@twtwatches.com to initiate a repair under warranty.

Defects include: irregularities or imperfections of the watchband or case/crystal, loose crystals, or mechanical problems.

TimeWillTell does not cover surface scratches on the watchband or case/crystal, discoloration from strong dyes or topical body products, water damage, or any other damage from heavy use or abuse.